rabaji Responsible Gaming

Gambling should always be entertaining, never harmful. rabaji is committed to providing every player in Bangladesh with the tools, information, and support needed to stay in control and play responsibly.

🔞 21+ Only 🛡️ Player Protection ⏸️ Self-Exclusion Available

Our Commitment to Safe Play

At rabaji, we believe that responsible gaming is not an afterthought — it is a core part of how we operate. While our platform offers exciting cricket betting, live casino games, and hundreds of slots to players across Bangladesh, we recognise that gambling carries inherent risks and that some players may be more vulnerable than others.

Our responsible gaming programme is built around one simple principle: you are always in control. We provide a full suite of player-protection tools that let you set your own limits, take breaks, or step away entirely whenever you feel the need. These tools are not buried in menus — they are available directly from your account dashboard at any time.

If you ever feel that gambling is no longer fun, or that it is beginning to affect your finances, relationships, or mental well-being, please reach out to our support team at [email protected] immediately. Our team is available 24 hours a day, 7 days a week, and is trained to handle sensitive requests with discretion and care.

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Age Restriction — 21+ Only. The rabaji Platform is strictly for adults aged 21 years and above. We enforce age verification during registration. Any underage account found on the Platform will be closed immediately.

Player Protection Tools

rabaji provides a comprehensive set of tools designed to help you manage your gaming activity. All tools below are accessible from your account settings with no delay and no questions asked.

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Deposit Limits

Set a maximum daily, weekly, or monthly deposit cap directly in your account. Once a deposit limit is active, you cannot exceed it during the specified period. Reducing your limit takes effect immediately; increasing it requires a 72-hour cooling-off period to protect against impulsive decisions.

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Session Time Limits

Define how long you can remain logged in and actively playing in a single session. When your session limit is reached, you will be automatically logged out and prompted to take a break. This tool is especially useful for players who lose track of time during extended cricket betting or slot sessions.

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Time-Out (Cooling-Off Period)

If you need a short break, activate a time-out of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account remains open but you cannot log in, place bets, or make deposits. This is a voluntary short-term pause, not a permanent measure, and is ideal when you feel overwhelmed or need breathing room.

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Self-Exclusion

Self-exclusion is a longer-term option available for periods of 3 months, 6 months, 1 year, or permanently. Once self-exclusion is active, your account is suspended and you will be blocked from creating a new account using the same identity or payment method. To request self-exclusion, contact [email protected] with the subject line "Self-Exclusion Request". We process all such requests within 24 hours Bangladesh Standard Time.

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Loss Limits

Set a maximum amount you are willing to lose over a daily, weekly, or monthly period. Once your loss limit is reached, further play is suspended for the remainder of that period. Like deposit limits, reducing your loss limit takes effect immediately while any increase requires a mandatory 72-hour review window.

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Reality Check Reminders

Enable periodic on-screen reminders that show you how long you have been playing in the current session and your net win or loss position. Reality checks appear every 30, 60, or 90 minutes, depending on your preference. They are designed to prompt a brief moment of reflection before you decide whether to continue or stop.

Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to identify in yourself. rabaji encourages all players to regularly reflect on their gambling habits. The following warning signs may indicate that gambling has moved from recreational entertainment to a harmful habit:

  • ⚠️ You spend more money on gambling than you originally planned, or chase losses by placing larger bets to win back what you have lost.
  • ⚠️ Gambling is taking time away from work, study, family, or friends, and those around you have expressed concern.
  • ⚠️ You feel anxious, irritable, or restless when you are not gambling, or you use gambling to cope with stress, boredom, or low mood.
  • ⚠️ You have borrowed money, sold possessions, or struggled to meet everyday expenses such as rent or food because of gambling losses.
  • ⚠️ You find yourself lying to family members or friends about how much time or money you spend on gambling.
  • ⚠️ You have tried to cut back or stop gambling on your own but have been unable to do so successfully.

Tips for Staying in Control

Most people who enjoy rabaji games — whether that is betting on the Bangladesh Tigers in a BPL or T20 World Cup match, spinning slots, or playing live casino — do so without any problems. The following practical habits help keep gambling fun:

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Set a Budget Before You Play

Decide in advance how much money you are willing to spend and treat it as the cost of your entertainment — not as an investment. Use rabaji's deposit limit tool to lock that budget in place before your session starts.

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Never Chase Your Losses

Losses are a normal part of gambling. Trying to win back money you have already lost by placing bigger bets is one of the most common and dangerous patterns in problem gambling. If you find yourself doing this, stop immediately and activate a cooling-off period.

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Play for Fun, Not for Income

Gambling outcomes are determined by random number generators and probability — they cannot be reliably predicted or controlled. Treat rabaji as a form of entertainment, like watching cricket, not as a way to earn money or solve financial problems.

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Take Regular Breaks

Use the session time-limit tool to enforce regular breaks. Step away from the screen, have a meal, or spend time with family and friends. Extended play sessions without breaks increase the likelihood of impulsive decisions.

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Do Not Play Under the Influence

Avoid gambling when you are tired, stressed, or under the influence of substances. Impaired judgment leads to poor decision-making, which can turn a fun session into a costly one.

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Keep Gambling in Perspective

Balance your time between gambling and other activities you enjoy — spending time with family in Dhaka, Chittagong, or Sylhet, pursuing hobbies, or watching live cricket. A healthy balance is the foundation of responsible play.

Protecting Minors — 21+ Only

rabaji has a strict policy of refusing service to anyone under the age of 21. We enforce this through mandatory identity verification during the registration and withdrawal process. If you share a device with family members — including younger siblings or children — please take the following steps to prevent underage access:

  • Always log out of your rabaji account after each session, especially on shared devices.
  • Never share your username, password, or mobile OTP with anyone, including family members.
  • Enable device-level PIN or fingerprint lock to prevent others from accessing your phone.
  • If you suspect a minor has accessed your account, contact [email protected] immediately so we can review and secure your account.
  • Consider using parental control software on shared household devices to block access to gambling websites.

If rabaji has reason to believe that an account is held by or being used by a person under the age of 21, we reserve the right to suspend the account, request further age verification documents, and withhold any funds pending investigation.

Getting Help & Support

Recognising that you need help is a sign of strength, not weakness. If gambling has become a problem for you or someone you care about, support is available. rabaji encourages any player who is struggling to reach out — either to our own support team or to one of the independent resources listed below.

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rabaji Support Team

Available 24/7 via email at [email protected]. Use the subject line "Responsible Gaming Help" and a trained team member will respond within 2 hours Bangladesh Standard Time (BST, UTC+6). We can activate deposit limits, time-outs, or self-exclusion on your behalf immediately upon request.

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Talk to Someone You Trust

Sometimes the first and most important step is speaking honestly with a trusted friend, partner, or family member about the impact gambling is having on your life. Having someone alongside you as you address the issue makes a significant difference to long-term outcomes.

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Self-Assessment

If you are unsure whether your gambling has become a problem, take a few minutes to answer the warning-sign checklist in the section above honestly. If you answered yes to two or more questions, we strongly recommend activating a time-out and speaking with our support team.

rabaji does not profit from problem gambling. Every account that activates a self-exclusion or deposit limit represents a player we have helped protect. We take this responsibility seriously and review our responsible gaming procedures regularly to ensure they remain effective and accessible for players throughout Bangladesh.

This Responsible Gaming page should be read alongside the following documents, which together form your full agreement with rabaji:

  • Terms & Conditions — the full rules governing your use of the rabaji Platform.
  • Privacy Policy — how rabaji collects, uses, and protects your personal data.
  • FAQ — answers to common questions about accounts, deposits, withdrawals, and gameplay.

If you have any questions about rabaji's responsible gaming programme that are not covered here, do not hesitate to contact us at [email protected]. We are here to help.