rabaji Frequently Asked Questions

Creating a rabaji account takes under two minutes. Visit rabaji.onl, tap the registration button, enter your mobile number, choose a secure password, and confirm your date of birth to verify you are 21 or older. You will receive a one-time password (OTP) on your phone to complete verification. Once confirmed, your account is active and ready for your first deposit.

rabaji requires a valid National ID Card (NID), passport, or driving licence for identity verification. You will also need to submit a recent selfie holding your ID document. KYC is mandatory before your first withdrawal and for deposits above a certain threshold. Documents are reviewed within 24 hours Bangladesh Standard Time (BST, UTC+6).

On the rabaji login page, tap 'Forgot Password' and enter the mobile number linked to your account. You will receive an OTP via SMS. Enter the OTP, then create a new password of at least 8 characters containing a mix of letters and numbers. If you no longer have access to your registered number, contact [email protected] for assisted recovery.

No. rabaji strictly permits one account per player. Multi-accounting is a violation of our Terms and Conditions and will result in the permanent suspension of all associated accounts and the forfeiture of any pending balances. If you previously had an account and cannot access it, please contact [email protected] rather than creating a new one.

To permanently close your rabaji account, email [email protected] with the subject line 'Account Closure Request' from the email or mobile number registered to your account. Any remaining balance will be refunded to your primary deposit method after identity verification. Account closure is processed within 3 business days. Note that self-exclusion is available as an alternative if you want to stop playing temporarily.

Log in to your rabaji account, go to the Deposit section, and select bKash as your payment method. Enter the deposit amount, then follow the on-screen instructions to send a mobile transfer from your bKash app to the displayed rabaji merchant number. Your deposit is credited to your rabaji balance within 2–5 minutes. The minimum bKash deposit is ৳200.

Nagad deposits on rabaji are processed in real time — funds appear in your gaming balance within 1–3 minutes of a successful Nagad transfer. If your balance is not updated after 10 minutes, take a screenshot of your Nagad transaction confirmation and contact [email protected]. The minimum Nagad deposit is ৳200, and there are no fees charged by rabaji on deposits.

The minimum withdrawal amount on rabaji is ৳500. Withdrawals are processed to your registered bKash, Nagad, or Rocket account. Standard processing time is 15 minutes to 2 hours during business hours (9 AM – 11 PM BST). Withdrawals submitted outside these hours are processed the following morning. You must complete KYC verification before your first withdrawal can be approved.

rabaji does not charge any platform fees on standard withdrawals. However, your mobile banking provider (bKash, Nagad, or Rocket) may apply their own transaction fees on incoming transfers — please check your provider's current fee schedule. Bank transfers to Dutch-Bangla Bank, BRAC Bank, or other partner banks may take 1–2 business days and are subject to standard interbank transfer conditions.

Yes, rabaji supports withdrawals to Rocket (Dutch-Bangla Bank Mobile Banking) accounts. To use Rocket for withdrawals, your Rocket account number must be registered and verified under the same name as your rabaji account. Rocket withdrawals follow the same processing timeline as bKash and Nagad — typically 15 minutes to 2 hours during active hours.

A pending withdrawal on rabaji usually means one of three things: your KYC verification is incomplete, the withdrawal was submitted outside processing hours (after 11 PM BST), or a routine security review has been triggered for larger amounts. Check your account notification panel for any outstanding document requests. If the withdrawal has been pending for more than 4 hours during business hours, contact [email protected] with your transaction reference number.

To bet on cricket on rabaji, navigate to the Cricket section from the main menu. You will find pre-match and live in-play betting markets for BPL, IPL, T20 World Cup, ODI series, Test matches featuring the Bangladesh Tigers, and other international fixtures. Select a match, choose your market (match winner, top batsman, total runs, etc.), enter your stake in BDT, and confirm your bet slip.

rabaji offers a wide range of cricket betting markets including match winner, toss winner, top batsman, top bowler, total sixes, total fours, first over runs, man of the match, and innings runs handicap. Live in-play markets update ball by ball during BPL and international fixtures. Special seasonal markets are added during major tournaments like the ICC T20 World Cup and Asia Cup.

All slot games available on rabaji use certified Random Number Generators (RNGs) from their respective providers — including Pragmatic Play, NetEnt, and Microgaming — and carry Return-to-Player (RTP) percentages that are published in each game's information panel. Typical RTP values range from 94% to 97.5% depending on the title. rabaji does not modify game outcomes and does not interfere with provider-side RNG certification.

Yes, rabaji is fully optimised for mobile play on both Android and iOS devices. The platform runs directly in your mobile browser — no app download is required. All games, including live casino tables powered by Evolution Gaming and Ezugi, slots, and sports betting, are accessible from any modern smartphone browser. The mobile layout is designed for one-handed use on common screen sizes used in Bangladesh.

rabaji's live casino section includes live roulette, live blackjack, live baccarat, live teen patti, live andar bahar, and live game shows powered by Evolution Gaming and Ezugi. Tables stream in real time with professional dealers and support BDT stakes. New live tables are added regularly, and dedicated VIP tables with higher stake limits are available for high-value players.

rabaji offers a welcome bonus to newly registered players on their first deposit. Bonus details — including the match percentage, maximum bonus amount in BDT, and eligible games — are displayed on the Promotions page at the time of registration. Bonuses are credited automatically upon qualifying deposit. Always check the current offer in your account, as promotions are updated regularly for events like Eid, Pohela Boishakh, BPL season, and IPL.

Wagering requirements on rabaji bonuses specify how many times you must play through your bonus amount before it converts to withdrawable cash. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place ৳20,000 in qualifying bets before withdrawal. Wagering requirements, eligible games, and time limits are listed in the full terms of each individual promotion. Sports bets and live casino bets may contribute at different rates.

Yes, rabaji runs a tiered loyalty programme that rewards consistent players with points for every qualifying bet placed. Points accumulate across sports betting, slots, and live casino and can be redeemed for bonus credits or cashback. Higher tiers unlock faster withdrawal processing, dedicated account managers, and exclusive tournament invitations. Tier status is reviewed monthly based on your total wagering volume.

Free spins are periodically offered on selected slot titles at rabaji, typically tied to a new game launch, a seasonal promotion, or a loyalty reward milestone. Check the Promotions section of your account for current free spin offers. Free spins are credited to specific games and expire within 24–72 hours of issue. Any winnings from free spins are subject to the wagering requirements stated in the promotion terms.

rabaji operates as a safe and reliable platform using SSL/TLS encryption to protect all data transmitted between your device and our servers. Player funds are held in segregated accounts and are not used for operational purposes. All games are sourced from certified third-party providers with independently audited RNGs. We enforce strict KYC and anti-money-laundering procedures and take responsible gaming seriously through deposit limits, self-exclusion, and 24/7 support.

rabaji provides its services to Bangladeshi players as an online platform operating under applicable international frameworks. We do not make specific claims about local licensing status and recommend that players satisfy themselves about the laws applicable in their jurisdiction before registering. What we can confirm is that rabaji implements industry-standard security, fair-play certification, and responsible gaming controls to ensure a safe and trustworthy experience.

The minimum age to register and play on rabaji is 21 years old. This requirement applies to all players regardless of location. During registration, you must confirm your date of birth, and age verification documents may be requested before your account is fully activated or before your first withdrawal is processed. Any account found to be held by a person under 21 will be closed immediately and any balance refunded to the deposit source.

To request self-exclusion from rabaji, email [email protected] with the subject line 'Self-Exclusion Request' and state your preferred exclusion period (3 months, 6 months, 1 year, or permanent). Your account will be suspended within 24 hours of your request being received. During self-exclusion, you cannot log in, deposit, or wager. Permanent self-exclusion cannot be reversed. You can also set shorter-term time-outs directly from your account settings.

Log in to your rabaji account, navigate to Account Settings, and select Responsible Gaming tools. From there you can set a daily, weekly, or monthly deposit limit in BDT. Your chosen limit takes effect immediately. To reduce your limit, the change applies straight away. To increase a limit you have previously set, a mandatory 72-hour cooling-off period applies to prevent impulsive decisions. Contact [email protected] if you need assistance setting limits.